Frequently Asked Questions
- What do I do if the class I want is full? or What happens next with this course waitlist that I'm on?
- How do I "claim" AP/IB credit or other credit from coursework I completed before starting with UBC Science?
- How do I ensure I'm on track for promotion?
- How do I check my progress with degree requirements? Once you've specialized in second year, most specializations can use Degree Navigator as a tool for tracking degree requirements:
What types of questions can I ask?
If you have a medical issue or personal problem that is affecting your academic life, come see us as soon as possible! Don't wait for exams. Our advisors can connect you with resources to help you cope with extenuating circumstances. We can also help you with general inquiries like applying for a minor, taking a term off, Faculty level requirements, taking summer courses, determining if you're eligible to graduate, and more.
What types of questions can't you answer?
As much as we want to help, we can't help you select a program specialization in second year, or with course selection once you're in a major. Picking a program is something you need to do on your own. Think about your interests and strengths. What career would you like to pursue? Are you passionate about one subject or a broad range of science disciplines? Remember that your time in university is not only about learning, but also self-discovery. So go to program information sessions (often put on by science clubs), workshops (such as Beyond First Year) and career expos. We're the office to go to if you have questions about Faculty requirements, but your program advisor is the expert on requirements specific to your degree.
What should I do before visiting Science Advising?
Look through the online UBC Academic Calendar (the official book of rules) and search the UBC Science Student website. We expect you to have completed a little bit of research before contacting our office--just like you wouldn't show up at your professor's office asking questions to which the answers can easily be found in your lecture notes or textbook! Resourcefulness is an important skill to develop and hone during your university years.
Connect with Science Advising
Monday - Friday 9:30 AM - 4 PM, except statutory holidays
- Download and open the Zoom app and enter Meeting ID 874 503 019
- Enter your preferred name. You'll be added to the queue to speak with an academic advisor in the order you arrived.
By computer or tablet with the Zoom app
- Join our Science Advising Waiting Room as an Attendee
- Enter your preferred name. You'll be added to the queue to speak with an academic advisor in the order you arrived
By computer or tablet without the Zoom app
- Join our Science Advising Waiting Room
- Select "Join Meeting as an Attendee"
- On the next page, cancel the prompt to download Zoom
- Use the "Click here" hyperlink
- Cancel the download prompt again
- Click "Join from your browser"
- Enter your preferred name. You'll be added to the queue to speak with an academic advisor in the order you arrived:
Contact Us By Phone
- Dial 778.907.2071, meeting ID: 874 503 019# and press #
- You'll be placed on hold in the queue and meet with an academic advisor in the order you arrived
- You will not hear anything on the phone line until an advisor is available to meet with you, so please stay on the line and we'll meet with you as soon as we've helped the students ahead of you.
We strongly recommend contacting us by one of the methods listed above - it allows us to provide better, more personalized advising and is more efficient. If it truly is not an option, you can leave a message. Please note our current response to these messages is significantly delayed due to high volume of inquiries.